Privacy Policy
This Privacy Policy explains how Energic collects, uses, stores, and protects your personal information when you use our website, mobile applications, and related services.
By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used here have the same meanings as those in our Terms and Conditions.
Information Collection and Use
To provide and improve our services, we may request certain personally identifiable information, including but not limited to:
- Full Name
- Email Address
- Mobile Number
- Company Information (where applicable)
- Charging Station Usage Information
- Device Information
The information collected is used to:
- Provide and maintain our services
- Improve user experience
- Respond to customer inquiries
- Process account-related requests
- Monitor platform performance
- Enhance security
Some third-party services used by our applications may also collect information necessary to provide their services.
Third-Party Services
Our applications may use the following third-party services:
- Google Play Services
Log Data
Whenever you use our services, especially in the event of an application error, we may collect Log Data through third-party services.
This information may include:
- IP Address
- Device Name
- Device Model
- Operating System Version
- App Configuration
- Time and Date of Usage
- Diagnostic Information
- Crash Reports
- Performance Statistics
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember preferences
- Improve website functionality
- Analyze website traffic
- Enhance overall user experience
You may choose to accept or decline cookies through your browser settings. Disabling cookies may affect certain features of our services.
Service Providers
We may engage trusted third-party companies and individuals to:
- Operate our services
- Provide technical support
- Analyze service usage
- Improve platform performance
These providers may have access to your personal information only for performing services on our behalf and are contractually obligated to protect your information.
Data Security
We value your trust and use commercially reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Links to Other Websites
Our services may contain links to external websites that are not operated by Energic.
We are not responsible for the privacy practices or content of third-party websites and encourage users to review their respective privacy policies.
Children's Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years of age.
If we become aware that such information has been collected, we will promptly delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Any changes will be published on this page and become effective immediately upon posting.
Users are encouraged to review this Privacy Policy regularly to stay informed about how we protect their information.
Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us:
Email:
info@energic.sa